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Printing Does Not Start

  1. Check1 Make sure that the power plug is securely plugged in, then press the ON button to turn the printer on.

    While the POWER lamp is flashing, the printer is initializing. Wait until the POWER lamp stops flashing and remains lit.

    Note

    • When printing large data such as a photo or graphics, it may take longer to start printing. While the POWER lamp is flashing, the computer is processing data and sending it to the printer. Wait until printing starts.

  2. Check2 Make sure that the USB cable is securely plugged in to the printer and the computer.

    When the printer is connected to your computer with a USB cable, check the followings:

    • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details.

    • There could also be a problem with the USB cable. Replace the USB cable and try printing again.

  3. Check3 If there are any unnecessary print jobs, delete them.

    Deleting the Undesired Print Job

  4. Check4 Make sure that your printer's name is selected in the Print dialog.

    The printer will not print properly if you are using a printer driver for a different printer.

    Make sure that your printer's name is selected in Printer in the Print dialog.

    Note

    • To make the printer the one selected by default, select the printer for Default printer.

  5. Check5 Restart your computer.